Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
From Facebook to King.com account
Barbara Waidhofer
Posts: 2
Level 1
in Support
Hello, I have a problem. I'm on level 6348 in Candy Crush Saga. The game progress is synchronized with Facebook. Now I want to delete Facebook, but of course save my game progress. I registered on King.com. Then, as per the instructions, I first logged out of Facebook and then logged back in with my King account. But the game progress was not synchronized. I've now played a few levels (15), and now it only saves the levels I've just played on my King account. I've at least managed to log back in to Facebook, and I'm back on level 6348, but every time I log off Facebook and log back in to King, I end up back on level 15. Is there a solution to this? Thanks!
0
Best Answer
-
Hey there! In order to move your progress from your FB account to your new Kingdom account, you will have to reach out to our player support team:
The team's available 24/7. Thanks in advance and have a great day!
1
Answers
-
Hey there! In order to move your progress from your FB account to your new Kingdom account, you will have to reach out to our player support team:
The team's available 24/7. Thanks in advance and have a great day!
1 -
Thank you!
2
