cannot get into soda saga

Quiltfan · February 22

Having difficulty signing in to soda saga because king is asking for my date of birth.

kiara_wael · February 22

Hi and Welcome to the King Community

This Candy Crush forum but not to worries will move to correct forum , Please visit Candy Crush Soda Community here

Princess_Jessica · February 22

Hello please contact support and they can help you with login information 🙂

In the meantime please try troubleshooting steps

Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

Updates: Make sure you have the latest game and device updates

Memory: Do you have sufficient memory on your device? King recommends having at least 2GB free memory storage to run the game smoothly.

Connection: Try to connect to a WiFi connection instead of using cellular data

Clear Cache: in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

————— in iOS: go to settings - tap on Safari - tap on Clear history and website data

Answers