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What do I do if my game is frozen on my iPad? I don’t want to loose my progress.

lorll
lorll Posts: 2

Level 1

what do I do to un freeze crush on my iPad?

Answers

  • kiara_wael
    kiara_wael Posts: 159,869

    Hi and Welcome to the King Community

    Please check this page for more Info Here

     and for updated on iPad. Open the App Store on your iPad. Look for the small blue app with a white ‘A’ on it. Tap to open!

    Once you’re in the App Store, tap on the ‘Today’ tab at the bottom left corner of the screen. Next, tap on your profile icon at the top right. This will take you to your account page where you can see all available updates. Scroll down until you see Candy Crush and tap ‘Update’ next to it. If you don’t see Candy Crush listed, it means your game is already up to date!

  • christinewupp
    christinewupp Posts: 11,059

    If the game has frozen then close the app, such as by swiping it off the screen like you would close any app. It should reload normally when you open it again.

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