About my rewards

aneez411

2 days ago i first place in the event for collecting purple candies. That will reward me 75gold. But when i open the apps today i didnt get the reward. Help me

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/489162/about-my-rewards

Hello @aneez411 How come you did not open the app until today? The event finished over 24 hours ago and usually after this time the claim screen will no longer be there, even if you did win the event.

kiara_wael

Hi and Welcome to the King Community

Thank you for report it . In the meantime . If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.

aneez411

https://community.king.com/en/candy-crush-saga/discussion/comment/3280179#Comment_3280179

sadly i was so busy yesterday 🥲🥲🥲

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3280186#Comment_3280186

You can try player support as Kiara suggested in the post above. I am not sure if they will be able to help you but you could try. Our busy lives are more important than Candy Crush so it can't be helped. But generally yes, you would need to log into the game the day an event finishes to claim the reward.