Daily Boosters and In-Game Items Missing

panlanze

Dear Candy Crush Suka Support Team,

I’m currently playing at level 18,000+ and I’ve encountered an issue where my daily boosters and certain in-game items have disappeared. Despite logging in with the same account and having stable internet connection, I noticed that the daily rewards and boosters I usually receive are no longer showing up.

As shown in the attached screenshot, I still have a high number of boosters saved, but the ones I usually receive daily (such as from the daily booster wheel or events) are missing.

Could you please help investigate and restore the missing items?

Additional Information:

. Username / Email: (insert your login email or username)

• Approximate level: 18,000+
• Device: (insert device model, e.g., iPhone 14 / Samsung Galaxy S22)
• Date the issue started: (insert date)

Thank you very much for your assistance.

kiara_wael

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support Team so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact

kiara_wael

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support Team so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact