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Hi @QueenB, I was competing in an Episode Race and I needed one more win.
As you can see on my map I won 2 more games and I still remain in the 1st place of the race without receiving the GBs.
Please advise how can I get them?
c.c. @kiara_wael
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@QueenB, @kiara_wael the GBs were reiceved, thank you for your instructions
Thank you @QueenB and @kiara_wael for your response, besides any potential technical issue which hopefully will be resolved either with your instructions or with Player Support, who will send me the 25 GBs?
Hi maf34100 😃
Thanks so much for sharing the screenshots and letting us know. It does look like you've completed the required wins, so just in case this is a syncing issue, could you please try restarting the game app and double-check that it’s updated to the latest version?
Sometimes the rewards are a bit delayed if the connection isn’t quite stable, so doing this can help push things through.
If the gold bars still haven’t arrived after that, definitely follow Kiara’s suggestion to reach out to Player Support so they can investigate from their side and make sure everything’s sorted.
Hope it gets resolved soon and well done on the win 🎉
Hi @maf34100 and Welcome
Thank you for the feedback. If you miss a reward from any other feature, please email this to our Player Support Team here and tell your Game ID there.
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Welcome to our Community! This is the place for all sweet Candy Crush Saga players to find exclusive information, participate in fun contests, get help and connect with other players worldwide. As a newbie, you may be lost or confused. Here's a quick guide on how to find what you are looking for on the site. How do I…
game is using for facebook login old browsers what arent supported with facebook. so its impossible to log in. can i connect my facebook game account to king account and override king progress? fb side is atm 16600 level and king account is 5 or something. so is it possible? can you do it for me? both accounts uses same…
hi I accidentally deleted the game and reinstalled but i didn’t get my latest level which is 2873. Please help me with this
Earn with this games
What happened to the lollipop blocker being offered until you beat the level? I sure could have used it earlier.
sending or receiving booster as a gift to friends especially hammer 🔨
