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Hi @QueenB, I was competing in an Episode Race and I needed one more win.
As you can see on my map I won 2 more games and I still remain in the 1st place of the race without receiving the GBs.
Please advise how can I get them?
c.c. @kiara_wael
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@QueenB, @kiara_wael the GBs were reiceved, thank you for your instructions
Thank you @QueenB and @kiara_wael for your response, besides any potential technical issue which hopefully will be resolved either with your instructions or with Player Support, who will send me the 25 GBs?
Hi maf34100 😃
Thanks so much for sharing the screenshots and letting us know. It does look like you've completed the required wins, so just in case this is a syncing issue, could you please try restarting the game app and double-check that it’s updated to the latest version?
Sometimes the rewards are a bit delayed if the connection isn’t quite stable, so doing this can help push things through.
If the gold bars still haven’t arrived after that, definitely follow Kiara’s suggestion to reach out to Player Support so they can investigate from their side and make sure everything’s sorted.
Hope it gets resolved soon and well done on the win 🎉
Hi @maf34100 and Welcome
Thank you for the feedback. If you miss a reward from any other feature, please email this to our Player Support Team here and tell your Game ID there.
Hello Crushers! Are you ready for another opportunity to win gold bars? Black Friday is the Friday after Thanksgiving in the United States. It traditionally marks the start of the Christmas shopping season and is the busiest shopping day of the year in the United States. 🛒 This year, Black Friday falls on November 28, so…
🎉🎂Please join me in wishing the following players who were born in November a very Happy Birthday🥳: @headnurd73 @Maddy1996 @flapintinha25 @Peeps🐤 @cidacorreia @Peter_Tornaros @Megums @jrojas10 @galaxyangel @NegaSilveira @lynze13 @teenybee @johamilton @CrumD @Amoonmoon @king3244 @Taylor_Renee @Emmacdavid @Kerrie @Mr Lobato…
The Candy band is back for their biggest show yet, but they’ve overslept😴 From 3 November to 7 December, join the Music Season and help Jelly Queen, Yeti, and Mr. Toffee get ready for their sweetest concert ever in the new Concert Chaos event! 🎵 What’s New This Season The Saga map gets a full music makeover! As you play…
Yes! The episode we’ve all been waiting for has finally dropped! 💥 The most talked-about feature in Candy Crush gets its spotlight in the latest Crush & Tell, where our very own Alena, Senior Product Director dives deep into the messy truth, the big decisions, and the surprising player feedback that helped shape the Fish…
We know there’s a lot that still needs fixing, and your feedback, both the good and the not-so-good continues to help us understand what matters most. But today I wanted to flip the question for a moment: 👉 Is there anything that you feel has improved in Candy lately? Maybe a small change you noticed, something that…
FYI the way level 9292 is currently set up, it is impossible to win without paying for gold bars or having some in reserve. If you play perfectly, and someone helped you out giving you 3 extra lives, you are still one short of being able to win. I've paid for gold bars before to help me pass hard levels, but I refuse to…
I've been playing this game since it first came out! Since I don't use boosters frequently, I had a large collection of them all when the game unexpectedly changed and I lost all of my boosters. Three times in all, this occurred. I've lost a tonne of boosters. What causes this to occur? How can I reclaim my unused boosters?
Anyone else seen this today?
And here are the ridiculous unsolvable levels!!
