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Is there a problem with CC Saga today? Won't update or re-install
Hey there! I hope you're doing well today.
I'm sorry to hear the steps sent didn't work. Don't worry, I have some other steps you can try.
From what I could gather after checking your account from my side, you're connected through Facebook to save your progress. Could you please try these additional steps?
I hope this helps, but if not, at that point I advise consulting an IT technician as they will have direct access to your device and therefore be able to actually check everything, which is something our team cannot do from our side, sadly. Thanks in advance and have a great day! š
Followed the instructions and still the same. Cannot access or install
Hey again! Thanks for replying and letting me know.
Could you please follow these steps:
Close all apps and restart your device:
After you do that, would you be so kind as to:Ā Ā
This should fix the issue, but if it doesn't, please let me know. Thanks in advance and have a great day š
Android. The app shows as offline and cannot reinstall
Hey there! I hope you're doing well.
I understand you're having some trouble connecting to the Play Store to update your Candy Crush Saga app. Could you please tell me which device you're using (Android, iOS, Kindle, Windows, Facebook (Browser))? That way I can send you some troubleshooting steps so you can try to see if it helps fixing the issue.
Thanks in advance and have a great day š
It's the only app that doesn't work.
Phone, WiFi etc all good.
It's your network problem or device problem. Nothing happened with CCS
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Aysa ku
I need some help to pass level 18455. Any tips or advice would be appreciated.
HI. There were 3 times I didn't recieve my daily rewards And I have just completed more than the four rounds to recieve the "super bomb" and haven't recieved this either.
want take me anywhere to log in
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
