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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I deleted my account with the hope that I can go back and start from the very beginning, but now I can't.
I keep getting a pop up blocking my access to the game, asking I delete every game from kings.
How do I get back to the game please eeeeee?
Hello @Migo86 This might have something to do with the cookies King have placed on your device. When I delete the game app from my device I also wipe my internet history on my device before reinstalling the app. I would advise you try this. Delete the app completely from your phone as instructed on the message. Then go into settings on your phone and wipe internet history. I use Apple iPhone and I go into the Safari app and there choose the option "clear history and website data". Then reinstall the app from the app store and it should be clear and no longer know who you are when you start playing from level 1. Then you should be able to start playing with a new account.
I would also be interested to hear the outcome of this @PummyRaj as I am planning to delete one of my accounts in order to reuse the same email address for a new account. I would like to know if we can after deletion reuse the same email as I have both my emails tied up to one accidentally merged account and I would like to free those up to start a new game. The fact this seems to not work for Migo86 worries me. I hope the game experts can answer this question since it seems pointless to delete an account if we then cannot use the same email to open another.
Hello again @Migo86🤗 Thank you for replying back and explaining!
Let me ask our Game Experts' team and find out if we have to wait for a certain time after deleting our game account!
Please wait till tomorrow for me to get back to you🙏
I am using a mobile phone
I saved the game with king account, another with Facebook.
I deleted the app as instructed and then re-downloaded it but kept getting the blocked alert
Hello again @Migo86🤗
Can you please provide these details for me?
Which device are you using to play the game?
Did you save the game before with Facebook or King account? Or did you not save the game at all?
If you are using a mobile device, do you still have the App installed or did you delete the App already?
Thanks for your help.
Can you please guide me on how to log in with another email? Cos I can't even go into the game
Hello @Migo86🤗 Welcome to the King Community!
I am sorry to hear about the issue you are experiencing in your game!
Because, you chose to "delete" your account, you are not able to access your account again! Deleting the "game App" would be the best option to restart the game from level # 1!
Are you trying to log into the game with the same account details you have used before? If so, that would be the reason you are not able to restart the game! Please try to create an account with a new email/Facebook account OR play your game without saving it.
If you have further questions, please let me know🍫🍬🍫
Here is the picture, I will really appreciate your help.
Can you share a screenshot of this? I haven't heard of that before.
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Come recuperare i miei progressi
It's been over a month since I bought a single in purchase and since then I have not received any ads with free lives. Ive been stuck on one level for weeks. Kind of takes the fun out it. Will they come back?
Why does I can not have extra move after watch ADs now ?
The game Candy Crush is no longer playable. The "half/half spinach" commercial keeps crashing, and all you get is this ad. No more extra moves, boosters, or levels. Why isn't anything being done about this? By you guys? You can't remove it yourself.
I used to be able to play candy crush on my laptop by going in through Facebook. Now it takes me to a website and I can't figure out how to play except on my phone or iPad on the app. Can someone tell me if it is possible to play on my laptop or desktop?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
