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I deleted my account with the hope that I can go back and start from the very beginning, but now I can't.
I keep getting a pop up blocking my access to the game, asking I delete every game from kings.
How do I get back to the game please eeeeee?
Hello @Migo86 This might have something to do with the cookies King have placed on your device. When I delete the game app from my device I also wipe my internet history on my device before reinstalling the app. I would advise you try this. Delete the app completely from your phone as instructed on the message. Then go into settings on your phone and wipe internet history. I use Apple iPhone and I go into the Safari app and there choose the option "clear history and website data". Then reinstall the app from the app store and it should be clear and no longer know who you are when you start playing from level 1. Then you should be able to start playing with a new account.
I would also be interested to hear the outcome of this @PummyRaj as I am planning to delete one of my accounts in order to reuse the same email address for a new account. I would like to know if we can after deletion reuse the same email as I have both my emails tied up to one accidentally merged account and I would like to free those up to start a new game. The fact this seems to not work for Migo86 worries me. I hope the game experts can answer this question since it seems pointless to delete an account if we then cannot use the same email to open another.
Hello again @Migo86🤗 Thank you for replying back and explaining!
Let me ask our Game Experts' team and find out if we have to wait for a certain time after deleting our game account!
Please wait till tomorrow for me to get back to you🙏
I am using a mobile phone
I saved the game with king account, another with Facebook.
I deleted the app as instructed and then re-downloaded it but kept getting the blocked alert
Hello again @Migo86🤗
Can you please provide these details for me?
Which device are you using to play the game?
Did you save the game before with Facebook or King account? Or did you not save the game at all?
If you are using a mobile device, do you still have the App installed or did you delete the App already?
Thanks for your help.
Can you please guide me on how to log in with another email? Cos I can't even go into the game
Hello @Migo86🤗 Welcome to the King Community!
I am sorry to hear about the issue you are experiencing in your game!
Because, you chose to "delete" your account, you are not able to access your account again! Deleting the "game App" would be the best option to restart the game from level # 1!
Are you trying to log into the game with the same account details you have used before? If so, that would be the reason you are not able to restart the game! Please try to create an account with a new email/Facebook account OR play your game without saving it.
If you have further questions, please let me know🍫🍬🍫
Here is the picture, I will really appreciate your help.
Can you share a screenshot of this? I haven't heard of that before.
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hi there I lost all my rewards due to internet loss. I tried to close and open my app get back my connection and it’s all gone the only thing that was available was my galaxy I won the rewards by completing the daily 6 day task
how do i get a level 14000 badge?
not sure how you get technical health but I won the pin event today. It says I won but I got none of the prizes which is supposed to be 120 gold bars and various boosters. How do I get help to fix this? This is a large loss in the game!
Aq wong jowo lur
Suddenly, yesterday, I started seeing the below pop up in multiple games. The first time, I tapped Claim, but it just kept popping back up over and over and over and you can't exit or back out of it. The game needs to be restarted entirely. I am seeing this in multiple games on Android.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
