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I deleted my account with the hope that I can go back and start from the very beginning, but now I can't.
I keep getting a pop up blocking my access to the game, asking I delete every game from kings.
How do I get back to the game please eeeeee?
Hello @Migo86 This might have something to do with the cookies King have placed on your device. When I delete the game app from my device I also wipe my internet history on my device before reinstalling the app. I would advise you try this. Delete the app completely from your phone as instructed on the message. Then go into settings on your phone and wipe internet history. I use Apple iPhone and I go into the Safari app and there choose the option "clear history and website data". Then reinstall the app from the app store and it should be clear and no longer know who you are when you start playing from level 1. Then you should be able to start playing with a new account.
I would also be interested to hear the outcome of this @PummyRaj as I am planning to delete one of my accounts in order to reuse the same email address for a new account. I would like to know if we can after deletion reuse the same email as I have both my emails tied up to one accidentally merged account and I would like to free those up to start a new game. The fact this seems to not work for Migo86 worries me. I hope the game experts can answer this question since it seems pointless to delete an account if we then cannot use the same email to open another.
Hello again @Migo86🤗 Thank you for replying back and explaining!
Let me ask our Game Experts' team and find out if we have to wait for a certain time after deleting our game account!
Please wait till tomorrow for me to get back to you🙏
I am using a mobile phone
I saved the game with king account, another with Facebook.
I deleted the app as instructed and then re-downloaded it but kept getting the blocked alert
Hello again @Migo86🤗
Can you please provide these details for me?
Which device are you using to play the game?
Did you save the game before with Facebook or King account? Or did you not save the game at all?
If you are using a mobile device, do you still have the App installed or did you delete the App already?
Thanks for your help.
Can you please guide me on how to log in with another email? Cos I can't even go into the game
Hello @Migo86🤗 Welcome to the King Community!
I am sorry to hear about the issue you are experiencing in your game!
Because, you chose to "delete" your account, you are not able to access your account again! Deleting the "game App" would be the best option to restart the game from level # 1!
Are you trying to log into the game with the same account details you have used before? If so, that would be the reason you are not able to restart the game! Please try to create an account with a new email/Facebook account OR play your game without saving it.
If you have further questions, please let me know🍫🍬🍫
Here is the picture, I will really appreciate your help.
Can you share a screenshot of this? I haven't heard of that before.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
