Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I’m on level 18,137 and for the past 6 days every time I open my app, the game freezes on the chocolate box as it loads so I cannot play. How do I stop this please?
Sign in or create an account to join the fun.
Hello again @Taz2138,
We love recognizing the accomplishment of Candy Crush Saga players, so I want to encourage you to explore all sections of our Candy Crush Saga forum. A good place to start is by viewing the following post:
If you scroll down to the "Player Achievements" section in that discussion, you will see that we recognize players for passing milestone levels in their game. You can claim Community badges for milestone levels 1K through 18k by posting a screenshot of your game map showing your avatar next to your current level in each of the milestone-level discussions. We would love to celebrate your milestones with you!
Hello @Taz2138 and Welcome to this King Community!
Sometimes an issue that a player experiences is related to their device rather than the game. So, we first suggest trying the following troubleshooting tips to maximize the chances of the game running more smoothly for you:
Let us know if these steps don't solve the problem.
