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I want to link my Facebook account with my King account using my PC. I can't find a settings button

janekclayton
janekclayton Posts: 12

Level 2

I've tried suggested links but they say I don't have permission. Why is this so complicated???????

Answers

  • kiara_wael
    kiara_wael Posts: 156,895

    Hi and Welcome to our Community

    Are you connected to your game both in Facebook and with a King account? Want to sync the two? No problem! Here's how:

    • Go to this page: https://king.com/games 
    • In the top-right corner, click "Log in" (If you are already logged in, it will say "Settings", in which case skip the next two steps)
    • Log in using your King account username and password
    • In the top-right corner, click "Settings"
    • Choose the option "Account", then down at the bottom select "Score and progression sync"
    • Select "Sync progress" and you will be asked to log in to your Facebook account.

    And that's it! Your progress will be synced across both your King and Facebook accounts.

    Please note: your progress and Gold Bars will be synced across all accounts and all signed-in devices, but other items like Boosters are stored on your device and are not synced. 

  • janekclayton
    janekclayton Posts: 12

    Level 2

    Thank you for the quick response but I am logged in and as I said in my post I don't see a settings icon. I see a globe, a search magnifying glass, a notification bell, a message envelope and my profile picture. I've clicked on all of them and nothing say's settings. Where is the settings?

  • Freddy_
    Freddy_ Posts: 68,477

    @janekclayton . , The above can only be done on a PC

    Go to King.com/games then log in and in top right corner is settings

    click on this

    you then see Account with score and progression sync. just click on this

    Hope this helps

  • janekclayton
    janekclayton Posts: 12

    Level 2

    Well, apparently there are 2 separate logins and the KING.com account can't find me anywhere using my email addresses. I didn't see a register option when I logged on to KING.com just a log in option. Maybe I'm not even registered but if I am, it should have found my email addresses. This is so frustrating.

  • Freddy_
    Freddy_ Posts: 68,477

    @janekclayton Hi again there are two different parts on king.com the community and the game both are different accounts. so you may have just the community account and need to register a king.com games account to be able to sync accounts

    Hope this helps

  • janekclayton
    janekclayton Posts: 12

    Level 2

    Again, I do appreciate the quick replies but you aren't reading my comment because I said that I could only see a log-in area and when it didn't find me trying both my emails and passwords, I couldn't see any way to register. Where is that? Shouldn't it be the same place as where you log-on, just like pretty much every other website on earth?

  • janekclayton
    janekclayton Posts: 12

    Level 2

    this is what comes up when I click on games and or games&candy crush. There is no option to register. Please help me to get registered on King.com so I can link my facebook account. I tried the email associated with my facebook account and it say's there is no email associated with this account. I'm tearing my hair out.

  • Freddy_
    Freddy_ Posts: 68,477

    @janekclayton Save a new game with your email and password. or at bottom you see log in with existing account. when new game is saved you can then sync your progress from facebook


  • rajdeeptb
    rajdeeptb Posts: 4,325

    hi dear

    please try with your exist account as above mentioned.

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