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Candy crush purchases not working
hi dear welcome to our community
please clean cache/History files of your device and reboot the device . Try after few minutes .
Be sure you are using updated version of the game.
read this 👇
Welcome to Sweet King Community! 👑
How about you tried these steps that I hope this helps :
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi and welcome to the community.
Please try above troubleshooting tips mentioned by kiara and if your problem still not solved you need to check the purchase settings by your service provider of your device.
Kindle ... Amazon.
Windows.... Microsoft.
Ipad/iphone... Apple
Android. Related store.
Thanks and have a lovely time ahead.
Hi @Soro1959 . Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks