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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
At this moment I lost the fantastic five, and others, 1 level I have in 5 day, I no undestand.
Hi again.
If you create a new account. Your progress will not be saved. As only one account can be related to one game. You have to start from zero. Your situation is very unfortunate and strange that on both devices you are not getting any bonus features. But i will still advise you to wait a little longer as your game is perfectly working at the moment. May be when the new updates will come you might get any new features.
Best of luck.😀
@winky68 Hi and welcome. You could leave the game and create a new account but this also would not guarantee you would get all your features back. have you checked that you phone is up to date and on the latest version as well. Strange that this is on both your devices
Thank you
Hi!!!!! Its the same with another decive. I dont know. I leave the game. Create other acc, but my progres???
😫😫😫😫
My laptop!!!! Good idea!!!!!
Do you have access to another device. Can you login and check on another device. See if you get any additional events there. As i have some changed events on my laptop and my mobile.
I do 1 level in 6 days, not is normal !!!!!
Hi dear.
If you have done all the troubleshooting steps and i can see that you are having the two basic bonus events ( Treat calendar , daily wheel). Also the build a bot. It looks like Other than that at the moment no bonus features is active for you. But things can change in future and hopefully more events will be provided to you.
Hi!!!! The game is the last vertion, delete cache, restart my decive...
Features come and features go. The best you can do is keep your game update and do a restart. Hopefully you'll get some fun features soon if you don't have any now.
Welcome to Sweet King Community! 👑
Very sorry for your problem! 😔
You can click here is "My special event just disappeared?" then you see their insightful answers by Community Team that I hope you can understand to read it. 😊
So how about you play one or more than one levels on this game that I hope you can see the special events are released. 😊
By the way, their team is still testing this feature that means it's still not complete to be fixed to everyone mostly on this game.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi @winky68 ,
if you've already checked for the latest game update then try clearing cache, if you play on android: please go to your settings device - apps - open candy crush - storage - clear cache. please be careful NOT to delete data, those are for your locally saved boosters.
Then please log out, restart device log in and clear a level to make sure your game is connected to the server.
Another tip: please check if your device has at least 2 GB of memory free and has the latest software update.
if any of this doesn't help then your features probably disappeared for a temporary problem, especially in F5 case, I think. hopefully they'll come back in the next updates
Hi kiara_wale, the app is the last version, but...
Hi and Welcome to our Community
Please Check app update - Log out game - Restart Device - Open game and Log in.
I lost competions, crowns, the cronic for 15 day dont work, the magic lamp, I lost too, because have 6 days for level 20 and pay for that for nothing. IS your work fix my acc and compenseit me.
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its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
