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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
I dont know what happen whit my acc
Answers
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I lost competions, crowns, the cronic for 15 day dont work, the magic lamp, I lost too, because have 6 days for level 20 and pay for that for nothing. IS your work fix my acc and compenseit me.
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Hi and Welcome to our Community
Please Check app update - Log out game - Restart Device - Open game and Log in.
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Hi kiara_wale, the app is the last version, but...
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Hi @winky68 ,
if you've already checked for the latest game update then try clearing cache, if you play on android: please go to your settings device - apps - open candy crush - storage - clear cache. please be careful NOT to delete data, those are for your locally saved boosters.
Then please log out, restart device log in and clear a level to make sure your game is connected to the server.
Another tip: please check if your device has at least 2 GB of memory free and has the latest software update.
if any of this doesn't help then your features probably disappeared for a temporary problem, especially in F5 case, I think. hopefully they'll come back in the next updates
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Welcome to Sweet King Community! 👑
Very sorry for your problem! 😔
You can click here is "My special event just disappeared?" then you see their insightful answers by Community Team that I hope you can understand to read it. 😊
So how about you play one or more than one levels on this game that I hope you can see the special events are released. 😊
By the way, their team is still testing this feature that means it's still not complete to be fixed to everyone mostly on this game.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
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Features come and features go. The best you can do is keep your game update and do a restart. Hopefully you'll get some fun features soon if you don't have any now.
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Hi!!!! The game is the last vertion, delete cache, restart my decive...
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Hi dear.
If you have done all the troubleshooting steps and i can see that you are having the two basic bonus events ( Treat calendar , daily wheel). Also the build a bot. It looks like Other than that at the moment no bonus features is active for you. But things can change in future and hopefully more events will be provided to you.
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I do 1 level in 6 days, not is normal !!!!!
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Do you have access to another device. Can you login and check on another device. See if you get any additional events there. As i have some changed events on my laptop and my mobile.
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