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This is your chill zone! Talk about anything thatās not Candy-related with other Candy players!.
Anybody else having this issue? I bought 24 color blasters and they took my gold bars but didn't give me the booster....again!
@Pamela_J_Elliott Hi and welcome, sorry to here you did not receive your purchase .The community does not deal with purchases as it contains your personnel information
If you play on mobile, then please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
or Alternatively use the Contact us but you will need your game ID for this
Hope this helps
Hello @Pamela_J_Elliott and lovely day to you.
Understood that you've not received your items after making the purchase.
All purchases are dealt by King Support center. Please click on the link marked in green for items that were purchased via Facebook, Apple. Amazon OR Android but not received and follow the guide accordingly.
When contacting King Support center about your issue, please choose topic "Problems with Purchases" and sub-topic "Purchase items not received".
Please let us know if you still need help with other issues. Thank you š
Hi @Pamela_J_Elliott . Welcome to our Community
Sorry to hear that you have not received the items that were purchased.Ā King Community does not deal with the Purchase issues as the query includes your personal details!
You can find all info about refunds and broken purchasesĀ here
Hi and welcome to the community.
Please follow the steps in the below link.
Welcome. The community does not deal with purchase issues. Please check this post and contact customer support directly from your game.
https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase
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Each time I start aĀ new Episode Race, it immediately shows that someone hasĀ already finished the race, which isĀ impossible. And yes, itāsĀ the same players EVERY SINGLE TIME. Iāve playedĀ nearly fourty rounds, and the same person winsĀ instantlyĀ as soon as the race begins. This isĀ completely unfair. I canāt compete normally,ā¦
I've got to ask this as it just isn't going away: Are King aware that there is glitch in the map graphics for new players this week? I started two new games at the weekend, one the old iPhone running on iOS 12.5.7 and the other on the old iPad which is running on iOS 15.8.5. Both games the moment I had closed and reopenedā¦
The game Candy Crush is no longer playable. The "half/half spinach" commercial keeps crashing, and all you get is this ad. No more extra moves, boosters, or levels. Why isn't anything being done about this? By you guys? You can't remove it yourself.
I accidentally deleted my Canndt crush saga, couldnāt retrieve it, downloaded a new App but now they are starting me from the beginning. Where has my record gone?
I lost my game level after getting new computer
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
