Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
App is not compatible to making purchases
Hello @edhilfer and a very warm welcome to our wonderful community. I play all the time on my mini iPad and it was just updated to IOS 14.0.1 and I have had no problems trying to make a purchase. Have you updated your iPad to this latest version? If not - hopefully by updating you won't have the problem any more. You also might want to make sure there is no problem with the payment method you are using with the Apple store.
Now that you have found the community - I encourage you to stay and explore, meet new people from around the world who share your love for the various King games, make new friends, get help on difficult levels, share tips and tricks you have picked up, enter contests and just have a lot of fun!
Here is a guide to help you as you explore the various areas in the community!
Good luck and Happy Crushing! 😊
Welcome to Sweet King Community! 👑
How about you tried these steps that I hope this helps :
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭Have a nice and safety day! Sugar Crush! 🍭
Hi and welcome to the community.
From your statement as you mentioned that since you updated your ipad. So in my opinion as all your purchases are regulated by apple store i think you have to check this with apple support staff. I hope they will advise you better about this.
Thanks and have a lovely day.😀
Hi and Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
@edhilfer Hi and welcome , I have not heard of this before, so will have to pass this on to the CM maybe something the game team needs to look into.
Try to check your device and game are up to date and log out and restart your device, then log back in and see if the same problem still exists
Could you also post a screenshot of the error message you are receiving
Thank you
New here? Sign in or create an account to join the fun.
No “X” button, no “Next” button, and no ways to get rid of it. Could it be that pressing the buttons too quickly caused this?
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
