Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything thatās not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I can't even refill lives to continue to play and use the hour without making a separate purchase.. I am logging off as I have no lives
Sign in or register to leave a comment and join the conversation.
Welcome to Sweet King Community! š
How about you triedĀ these stepsĀ that I hope this helps. š
If it'sĀ stillĀ not worked, you can click onĀ "Contact Us" on bottom of the pageĀ then selectĀ "Problems with purchase" and then "Purchase items are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it takenĀ longer.
If youĀ want to win gold barsĀ on this game, you can clickĀ hereĀ to join and answer on this game's contests that you can chance to win gold bars. š
š Have a nice and safety day! Sugar Crush! š
@KcRgMomo Hi and welcome . Sorry to here you have had a problem with a purchase. Unfortunately the community does not deal with purchases as it contains your personnel information. For help with your problem. then please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
And they should help you with your issue
Hope this helps
Hi and Welcome to our Community
Sorry to hear that you have not received the items that were purchased.Ā King Community does not deal with the Purchase issues as the query includes your personal details!
You can find all info about refunds and broken purchasesĀ
Hi and welcome to the community.
Very sorry about your issue but unfortunately community dont deal with purchase or purchase related issues. You need to contact player support from settings of your game application.
Please check below complete details.
