New Win Streak function not working

aijaziqbal · October 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/1109884#Comment_1109884

Hi dear thanks for coming back.

Correct me if i am wrong you are still starting the new levels with level 4 rewards. Win streak rewards automatically launched once we are starting new level so am i right that you are getting rewards only upto level 4 and not level 5. If that so then its strange never noted this before. So in my opinion please Log out, update your game application, restart your device and login again and then clear next level and see if your win streak moves to level 5.

Just for reminder win streak rewards are only provided in the new levels.

Thanks and have a lovely time ahead.😀

sheilanat · October 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/1110589#Comment_1110589

Yes I am fine up to level 4, level 5 just continues to "flash" but I never get a check mark saying complete as I do with the other 4 levels. Device has been cleared of cache, I have logged out multiple times (both on Mac and Ipad), restarted devices, game is accessed through FB. The result is the same no matter what. And I know it is a malfunction because the only way it resets to Level 1 is when I lose and then it does the same thing up to level 4 and 5 just stays there,