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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Suddenly the picture of my game has changed and my levels are no more, I don't understand how I did it and it was my fault.
Thank you for being a loyal player of Candy Crush Saga.
My guess is your game is connecting to another Facebook, that's why you can't find your Avatar. If so, you can find the solution steps through the link below.
If you do not find the solution through the link above, see HERE how you can get back your lost game progress.
For further assistance, please feel free to write back to us. We'll be happy to assist you.
Thank you.
@Jaswantsingh Hi and welcome, would have to agree with @sukanta_biswas and say sounds like your game has disconnected from kings servers.
Please check your game is up to date and log out and restart your device , then log back in and see if this resolves your problem
If not follow posts above to get your levels restored.
Thank you
Please do some trouble shooting by logging out, check for game updates, restart your device and log back in. Let us know if this solves your problem.
Welcome to Sweet King Community! 👑
Oh No! Have you lost your current level on Candy Crush Saga? 😢
Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉
So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉
If it's still not worked by Save Current Level Steps, you can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Game didn't save" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi and welcome to the community.
Dont worry just log out, update your game apllication, restart your device and login again. And check if it solves your issue.
Please see below link to recover your progress.
Hi and Welcome to our Community
Please check this page
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what about lost lives? Candy royale progress.
can you please take a look and give me back mine golden bricks? I had over 2 thousand, and they disappeared!! I have send several emails and nothing has been done. Just general responses. Please!!! My user id: 15953290525
Kohls ads features are dead at the top. Cannot push ,receive reward x, as it doesn't acknowledge click. Been happening for months. lost hundreds of gold bars and plays plus specials….wrote to customer service they ignored emails. Can't be the only one kohls doesn't work on. Newer Samsung phone and also happened on my…
Can someone please help me with level 4894 I'm stuck and only have 8gb and no boosters
FYI the way level 9292 is currently set up, it is impossible to win without paying for gold bars or having some in reserve. If you play perfectly, and someone helped you out giving you 3 extra lives, you are still one short of being able to win. I've paid for gold bars before to help me pass hard levels, but I refuse to…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
