Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
(EDITED by CM - Unsupported language)
Best Answers
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Hi and welcome to the community.
Many thanks for your coming back and putting up your question in English.
Please note that both Win moves and watching ads are bonus test features and not permanent part of the game. Therefore they might appear, disappear or simply be replaced any time. All the bonus features are awarded to the players randomly.
It may also be unavailable due to some temporary issues.
So log out, update your game application. Restart your device and login again and check if you get any bonus features good but if not then have patience and be hopeful it may appear any time soon.
Thanks.
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Hello again! 👋
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
Answers
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Welcome to Sweet King Community! 👑
Sorry for your reply because we can only use English on this game support community (also you can use Spanish/German/French Language on International Corner) that we can understand / help you on King Community. 😔
Don't worry! You make sure to translate from your current language to English language first then you copy and paste with using English Language on Google Translate on next post as well. 😊
Click on Google Translate 👈
I will tagging Superstars close this thread as unsupported language, thank you! 😊
@kiara_wael or @Sukanta_Biswas or @bearwithme
Have a nice day! 😊
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Hi and welcome to the community.
Many thanks for your coming back and putting up your question in English.
Please note that both Win moves and watching ads are bonus test features and not permanent part of the game. Therefore they might appear, disappear or simply be replaced any time. All the bonus features are awarded to the players randomly.
It may also be unavailable due to some temporary issues.
So log out, update your game application. Restart your device and login again and check if you get any bonus features good but if not then have patience and be hopeful it may appear any time soon.
Thanks.
-
Hello again! 👋
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
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This discussion has been closed.
