(EDITED by CM - Unsupported language)

merwe

merwe

The wheel in the place I showed with the arrow in the picture has disappeared. and the game does not offer me opportunities such as watching ads and earning additional moves or life. my game and phone are up to date. can you help me??

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/comment/1120096#Comment_1120096

Hi and welcome to the community.

Many thanks for your coming back and putting up your question in English.

Please note that both Win moves and watching ads are bonus test features and not permanent part of the game. Therefore they might appear, disappear or simply be replaced any time. All the bonus features are awarded to the players randomly.

It may also be unavailable due to some temporary issues.

So log out, update your game application. Restart your device and login again and check if you get any bonus features good but if not then have patience and be hopeful it may appear any time soon.

Thanks.

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/314431/guende-bir-kez-ek-hamle-veren-cark-kayboldu-ve-reklam-oeduelue-bana-hic-gelmiyor-ne-yapabilirim

Hello again! 👋

The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/314431/guende-bir-kez-ek-hamle-veren-cark-kayboldu-ve-reklam-oeduelue-bana-hic-gelmiyor-ne-yapabilirim

Hi and welcome to the community.

Unfortunately only English language is allowed on this forum so please repost your question in english by taking help from google translate and we will gladly help you.

Thanks.

merwe

The wheel in the place I showed with the arrow in the picture has disappeared. and the game does not offer me opportunities such as watching ads and earning additional moves or life. my game and phone are up to date. can you help me??

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/314431/guende-bir-kez-ek-hamle-veren-cark-kayboldu-ve-reklam-oeduelue-bana-hic-gelmiyor-ne-yapabilirim

Welcome to Sweet King Community! 👑

Sorry for your reply because we can only use English on this game support community (also you can use Spanish/German/French Language on International Corner) that we can understand / help you on King Community. 😔

Don't worry! You make sure to translate from your current language to English language first then you copy and paste with using English Language on Google Translate on next post as well. 😊

Click on Google Translate 👈

I will tagging Superstars close this thread as unsupported language, thank you! 😊

@kiara_wael or @Sukanta_Biswas or @bearwithme

Have a nice day! 😊

aijaziqbal

https://community.king.com/en/candy-crush-saga/discussion/comment/1120096#Comment_1120096

Hi and welcome to the community.

Many thanks for your coming back and putting up your question in English.

Please note that both Win moves and watching ads are bonus test features and not permanent part of the game. Therefore they might appear, disappear or simply be replaced any time. All the bonus features are awarded to the players randomly.

It may also be unavailable due to some temporary issues.

So log out, update your game application. Restart your device and login again and check if you get any bonus features good but if not then have patience and be hopeful it may appear any time soon.

Thanks.

Diamond_Lim

https://community.king.com/en/candy-crush-saga/discussion/314431/guende-bir-kez-ek-hamle-veren-cark-kayboldu-ve-reklam-oeduelue-bana-hic-gelmiyor-ne-yapabilirim

Hello again! 👋

The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

Sukanta_Biswas

Thank you @Diamond Lim 😊 I'm closing this post.