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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
why everytime i buy gold and i'm supposed to get free one i don't get them?
@Sabrina1213 Hi and welcome. Sorry to here you have had a problem with a purchase, The community does not deal with purchases as it contains your personnel information
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
Welcome to Sweet King Community! 👑
How about you tried these steps that I hope this helps. 😊
If it's still not worked, you can click on "Contact Us" on bottom of the page then select "Problems with purchase" and then "Purchase items are not received" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊
🍭 Have a nice and safety day! Sugar Crush! 🍭
Hi and Welcome to our Community
You can find all info about refunds and broken purchases here.
Thank you for being a loyal player of Candy Crush Saga.
Right now, the way to collect gold bars for free from episode race or Community Competetions.☺️
Please keep an eye out here, there are countless gold bars chances to win.
Hi and welcome to the community.
Unfortunately community dont deal with purchase or purchase related issues as it involves your personal information.
Please check below link to help in purchase related matters.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks