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I want to restart my progress and start all over from the beginning. How can I do it?
@shadyfairy Hi , you can create a new game account or if you wish to get your levels reset your can contact customer support from your game and they will do this for you.
Go to game settings, help and send them an email or alternatively you can us the contact us below but you will need you game ID for this
Thank you
The easiest way is just to make a new facebook account and use that.
Hi and welcome to the community.
As explained above easy way is the new login otherwise follow the instructions by Mr. Freddy and contact our player support and they will reset your game manually.
Thanks.
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…