Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
P BayelHello, every live of CANDY CRUSH SAGA have disappeared. I didn't find my friends while in SODA my friends are still there.
My ID is 100007972178190
Can you help me
Best regards
hello,
It isn't ok. I don't see any friends on my mobile or any friends on my PC via facebook for Candy crush saga.
Otherwise, I can see my friends for Candy Soda??
Thanks for yours helps.
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
My guess is you will find a solution to your problem by following the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
For further assistance, please feel free to write back to us. We'll be happy to assist you.
Thank you.
@pascal76160 Hi and welcome, If you cannot see your friends this may be a connection issue. Please check your device and game is up to date and log out and restart your device then log back in and see if this resolves your issue
There is currently an issue with sending and receiving lives in the game please see post below for complete information
Thank you
Hi and welcome to the community.
Please note that there is currently an issue with facebook for lives due to which a lot of players are suffering but king studios have already reported it and working on the fix.
However please check below link and do the needful to make sure that the settings are correct.
Hello there @pascal76160 and good day to you.
The disappearance of friends from FB list is a known issue but has recently been fixed. Please update your Candy Crush Saga app and make sure your phone has at least 2MB for such process. Then restart/reboot your device and log back into your game as usual.
Check if your friends are still there. If not, please disconnect your device from the internet, wait for few seconds and reconnect back to the internet. Play 1 level and see if your friends appear.
If still didn't work, log out from game, reinstall FB app from your mobile, if you're playing via mobile. Restart/reboot device, log back into your game via FB account.
Please let me know if the above works for you or if you still need help with other issue.
Thank you ☺️
New here? Sign in or create an account to join the fun.
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
