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I keep getting cant connect to server message for weeks now.
Hi dear welcome to the community.
Very sorry about that. Connection error is a very complex issue and unfortunately no single fix is found for this. You may try updating tips above by freddy and wait for the fix otherwise you can Reinstall the application. Usually it fixes the connection error. But please keep in your mind that if you choose to reinstall your game you will lose your boosters and lives which are not recoverable if not purchased.
Thanks.
Hi and Welcome to our Community
Please check this page
@bridget1965 , Hi and welcome . please try checking for a game update and log out and restart your device then log back in and see if this resolves your issue
If not please see post below and put your issue and ID in the post below
Thank you
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Good morning, so I’m noticing with the all stars that I’m stuck at 131 blue candies over the past 10+ levels. And at one point I saw where my score doubled and then went back to 131 and it hasn’t moved despite collecting blue candies when the other scores clearly have moved making it almost impossible (as always) to catch…
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…