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Transaction Unsuccessful
Steven_universe
Posts: 2
Level 1
I tired making a purchase and it won't let me continue with the payment entry. It blocks me saying can't make payment. Please help!
0
Best Answers
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Hi and Welcome to the Community!
I am so sorry that this has happened to you and I completely understand the way you feel. We don't solve these issues here in the Community, hence I will ask you kindly to fill in the contact form here https://soporto.king.com/support
Fill in all the blank spaces and make sure you are choosing the correct topic (Problems with purchases) and subtopic (Purchased items not received). Once you fill it in, you will receive an automated email message. You need to reply to that message and explain your issue. If you don't reply to it, they won't reach you at all.
Please let me know if you need assistance. If this solves your problem and you find it helpful, please click on "accept this answer". Thank you for your understanding.
1 -
Have a wonderful day!
1 -
No problem,
And if you need anything let me know.
1 -
And don't forget to have fun in the Community see you around!
1
Answers
-
Hi and Welcome to the Community!
I am so sorry that this has happened to you and I completely understand the way you feel. We don't solve these issues here in the Community, hence I will ask you kindly to fill in the contact form here https://soporto.king.com/support
Fill in all the blank spaces and make sure you are choosing the correct topic (Problems with purchases) and subtopic (Purchased items not received). Once you fill it in, you will receive an automated email message. You need to reply to that message and explain your issue. If you don't reply to it, they won't reach you at all.
Please let me know if you need assistance. If this solves your problem and you find it helpful, please click on "accept this answer". Thank you for your understanding.
1 -
Have a wonderful day!
1 -
Thank you for the help I'll look into it asap.
1 -
No problem,
And if you need anything let me know.
1 -
And don't forget to have fun in the Community see you around!
1
