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So I just got a MSI desktop that I have been saving up to buy. I DL CCS. and for some reason when I start CCS I see a flash of the game but it disappears immediately. Anybody can help?
Hello!
I received a reply and this is the reply from the CM.:
If he reinstalled the app already and it didn't help, I'm afraid there is nothing more I can do to fix his computer.
There's this page for W10 issues:
https://community.king.com/en/blog/discussion/234689/play-your-favorite-king-games-in-windows-10
Good luck
Hello! I passed it on privately and you will get an answer tomorrow. Well, it's better !!
@conqurboy May be a silly question but did you restart your PC after updates and then check again. Could not see why the game would not load on to your device if new
Thank you
Hello, back again.
Could you please check your internet connection? Maybe Microsoft has problems today too and you can't download it. Either please contact us or wait a few days. That would be my suggestion!
Please get in contact !! As I wrote above.
I thought about that. and did all my updates. there was nothing wrong with my old computer and I played CCS all the time using the windows app. Now I am bummed
@conqurboy Hi again . As its a new computer i would check to see if there are any windows up dates that need installing first. You may need to put a few of the updates in to get your computer operating system running smoothly. then try installing the game after this and see if it improves your issue.
I play on windows 10 app and there are no issues or known issues with it at present
My suggestion would be to contact the Microsoft Store. There is definitely an email address! Good luck
i am trying windows 10 app
windows 10 app
@conqurboy Hi and welcome, are you trying to play via facebook or the windows 10 app.
thanks for your help. I uninstalled the game a few times and restarted my computer. no luck. i went into my settings, apps, and i also reset a few times, no luck. I don't understand what the heck is going on.
Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck
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Hello and welcome to our beautiful community
I'm sorry if you have a problem. Did you install the game correctly? Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in.
Please clear the cache and restart !!
https://community.king.com/en/blog/categories/other-issues
https://community.king.com/en/blog/categories/blog-posts
Please go to these links and check your device and the problem.
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