Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi there @Aliyanna and good day to you.
I suspect that your game may have crashed. Please visit the following website and select the relevant subject matter.
If you're playing with mobile ⤵️
If computer ⤵️
Hope above link provides you some insights. Let us know if you need help with other issues.
Thank you 🙏🏻❤️