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Boosters, Goldbar missing
JazzyJazlan
Posts: 7
Level 2
in Discussions
To King
Regarding the boosters and Goldbars, why when I always connected and saved my progress through Facebook, then I log out and then log in all of my collected booster and Goldbars missing? Somehow the level progress is correct, f5 and candy box progress got saved correctly but not the booster and the Goldbars.? After all the grinding, watch ads, event to collect them they just disappear like that. What the hell is going on.?
Comments
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Hello and welcome to our beautiful community
Check App update> Sign out game> Restart device and wait 5 minutes after power on> Open game and sign in. Please empty the cache and restart. Otherwise, please play a few levels and the game will update automatically and it could be there. It's just a time lag.
Good luck
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Well, tried it. It's not working. I'm back at zero for each type of boosters. Think I'm ready to quit this game. As much as I love it sometimes it's not worth the time spent on it. Hour and hour playing it, collecting booster, all the data used just to see it disappeared. It's so disappointing.
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Hello!
Please give me your ID number: You can find it here:
To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.
https://soporto.king.com/contact
Good Luck
