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I have not received my reward for over a month, I have been 1st most times
There are actually different parts to the weekly race and prizes are not available in each part so I asked you for a screenshot of the race.😊However you have already got the answer from the expert, maybe he has given you the right argument.
Thanks!
@Derekhendrick Hi and welcome. The community does not deal with missing rewards.
Please email Player Support directly from the game.
When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.
Go to the game's Start Menu, then Settings - Help Center - Problems with game - missing rewards- and send them an email
or alternatively you can use the contact us below but you need you game ID for this
Hope this helps
I don’t have a screenshot but I have been playing for years and on Monday morning the first second and third are given a prize you have to claim, my wife came 1st this week and got her prize
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
Can you show me a screenshot that mentions awarding rewards from the weekly race?
If I look at the screenshot, I can explain it to you.
Thanks!😊
Hi @Derekhendrick . Welcome to our Community
If you miss a reward from any other feature, please report this to our Player Support Team here,
The screen shots are from all stats features and there are no rewards given from those.
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
