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Why treat calendar cannot closed? I cannot use back button too.

etiamaya

Screenshot_2020-11-26-22-19-18-72.jpg

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Dwin

When I log out and start the game the first screen is still the calendar which cannot be closed.

etiamaya

Okay, for temporary if u still want to play. You can follow this: open game - log out - finish level 1 - click my profile - login. Then u will go to map without treat calendar open again. But if u close game again u must repeat that way again

Dwin

Reinstalling and losing all my hard earned boosters is not an option. The problem of two treat calendars started after the latest update so I expect that it will be resolved with the next update.

Greymane

https://community.king.com/en/candy-crush-saga/discussion/comment/1243270#Comment_1243270

Good you worked it out. Sorry about the lost boosters. But it seems this is the only solution that is working. The reinstalling @bcsamuels

bcsamuels

I’m having the same issue. I’ve tried restarting the phone and force closing the app. This started happening after the latest update

etiamaya

Im reinstalling, then its work. Treat calendar only show the newest one. Although booster is lost, but its okay. Thank u for helping.

Screenshot_2020-11-26-23-22-17-99.jpg

etiamaya

Okay thank you. I hope it can solve as soon.

Freddy_

@etiamaya Hi , I have seen one person report uninstalling and reinstalling solved there issue, but if you do this you will LIVES any stored BOOSTERS or LIVES Think we may need to pass this on to the game studio to investigate

Thank you

etiamaya

I have try that way many time. At once I can access "event" then I find 2 treat calendar. When I close the game and open it again, the same problem show up again. Treat calendar cannot close again.

Screenshot_2020-11-26-22-45-34-63.jpg

Screenshot_2020-11-26-22-19-18-72.jpg

Screenshot_2020-11-26-22-53-04-45.jpg

kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/320283/why-treat-calendar-cannot-closed-i-cannot-use-back-button-too

Hi and Welcome to our Community

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

Freddy_

@etiamaya Hi and welcome, Please check your game is up to date and clear the cache from your app. log out and restart your device and see if this resolves your issue. you will have to force close the game

Thank you