Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Ads in the game AGAIN!!!
LightningNCL
Posts: 10
Level 2
First ads were crushing app whenever someone tries to watch it and now the whole screen just goes black!! Black! No video, no sound! Blank! Whenever you try to open and watch ad!!
Will you stop updating and upgrading something that is already working???!!!!! Seriously!! This is getting very annoying now!! 🤬🤬🤬🤬🤬
1
Answers
-
Hi and Welcome to our Community
Sorry for the Inconvenience . make sure update your Apps .
0 -
It is updated. Automatically! Restarted as well if that's next suggestion. Logged out and in as well. It's in the game and jas nothing to do with my phone. Anyhow... It's started working again afternoon
0 -
Hi @LightningNCL !
This issue with the ads going black is being looked into by the Game Team. It will hopefully be fixed soon.
Thanks for your patience!
0 -
@LightningNCL Hi and welcome, Glad its working for you , but please be aware that if the game was not updated there would be no new levels every week. You will find that from time to time there will be Temporary issues with the ads that cannot be helped, but hopefully they get remedied when the game studio is aware. You are also very lucky as some people do not get ADs, in 8 years of playing i have never had them in my game
Thank you
0
