Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
Lives for friends
Answers
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There are currently only 2 methods of sending live. You click on the envelope, then everyone who has requested one gets a life. Or you click on send in the level you are playing, then everyone in the list will get a life. The further down you are, the more friends there are on the list.
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Hi there @swembob1 and Happy New Year to you.
Please be informed that something sticky is going on in the Facebook message system these days so many players aren't able to send or receive any lives.
This is being looked into by the Game Team and Facebook, and hopefully get fixed shortly. We will post any updates or news about the issue on this thread.
Please make sure your game is of the latest version and do update it if it's not.
Whilst pending the above to be fixed, try disconnecting the device from internet without exiting the game, wait a minute or less before reconnecting back to the internet for the time being although it may or may not work. Play a level and click on the envelope icon, key in your friend's name and send a life. If this doesn't work keep trying as different friend's list will appear each time you open the envelope.
Thank you for your patience and happy crushing 😊
