Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
I have a problem with game
Answers
-
@EileenL Hi and welcome, You are in the Saga area but not to worry it will be moved to the correct area.
Please check your device and game are up to date and log out and restart your device, then log back in and see if this resolves your issue
Also try while in the game disconnecting your wifi for 30 seconds and then reconnect to see if this helps or if mobile try changing from wifi to mobile data
Thank you
-
Hello and welcome to the sweet King Community.
As you have already been informed, you posted to the CCS area, so they will move your post to the correct area. This issue was investigated and you can see all the information 👉 HERE. Hope you solve it.
We will be here for anything you need. Thanks and keep enjoying
-
Welcome 🤗
You will find the latest game app updates of each device below.
Latest update for an Android HERE.
Latest update for an Apple HERE.
Latest update for Windows 10 app HERE.
According to your statement, my idea is that your app is corrupted so you are facing this problem but uninstalling and reinstalling the app will solve the problem. (for uninstalling game app, you will lose unsaved levels and stored boosters)
Also let me know if you have any such problems already 👇
Thanks!
