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Missing Lives
Answers
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Hello and welcome, when you uninstall and reinstall the game you cannot get life requests back.
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This is a duplicate discussion. You have already posted in the same thread.
Tagging @kiara_wael and @Sukanta_Biswas to close the discussion.
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Hi and Welcome to our Community
Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.
This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.
Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.
Please check this page
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Why can’t King give me the lives back?
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Welcome 🤗
Lives are actually stored locally in device memory and are completely lost due to uninstalling the app. Any free items gained from the game are non-refundable so you will not get back the lost lives.
Thanks!
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Hello and welcome to the sweet King Community.
I am sorry that you lost those lives and I hope that you have understood the answers offered.
Look at it on the good side, if you had stored those lives, it means that you play very well and you have not needed them, therefore it will not take long to store them again.
Think that now you have learned new things, when you have a problem again you should not uninstall your game, there are always solutions before doing that.
We will be here to help you with everything you need.
Thank you and keep enjoying
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