Won't load on Windows 10 laptop

rh1159 · March 2021

Hello. Candy crush won't move past the "loading" page. I have tried all the solutions you have suggested on a previous post with the same issue. Still the problem persists. What do I try now?

Sukanta_Biswas · March 2021

https://community.king.com/en/candy-crush-saga/discussion/329768/wont-load-on-windows-10-laptop

Welcome to the King Community.

Can you confirm to me, you are using the Windows app or browser?

rh1159 · March 2021

I am using Google Chrome, trying to get it loaded from a Facebook bookmark. It has worked great for many years, and last week it just stopped.

rh1159 · March 2021

I can't even get it to load from www.king.com

Sukanta_Biswas · March 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1458238#Comment_1458238

Please check this link and let me know.

https://community.king.com/en/blog/discussion/247354/is-your-game-crashing-or-not-loading-on-pc-facebook

Have you ever used the Windows app?

rh1159 · March 2021

No. Don't even know what that is. How would I find it?

Sukanta_Biswas · March 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1458443#Comment_1458443

You can install directly form this link below.

https://www.microsoft.com/store/productId/9NBLGGH18846

rh1159 · March 2021

I have tried getting the app from the link you provided. Nothing happens when I click on "Get". Nothing at all

Sukanta_Biswas · March 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1460167#Comment_1460167

Clicking on the link will open the Microsoft Store and you will have the option to install the app. You can also manually go to the Microsoft Store and find the game app by typing "Candy Crush Saga" in the search option.

Won't load on Windows 10 laptop

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