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⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Game stuck on loading screen iPhone & iPad
Comments
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I used an iPhone when the app crashed in the level, losing a life even when I’m not making a move. I don’t know how to fix this from happening without uninstalling and reinstalling the app. However, it happens on all iOS devices, no matter the version.
{"app_name":"candycrushsaga","timestamp":"2021-03-06 12:15:18.26 -0800","app_version":"1.195.1","slice_uuid":"287baba7-f2c1-32ab-b749-778e13fad7f6","adam_id":553834731,"build_version":"1","bundleID":"com.midasplayer.apps.candycrushsaga","share_with_app_devs":false,"is_first_party":false,"bug_type":"109","os_version":"iPhone OS 12.5.1 (16H22)","incident_id":"3BFC2835-CA38-4740-B4B8-DAF0F6B7237B","name":"candycrushsaga"} Incident Identifier: 3BFC2835-CA38-4740-B4B8-DAF0F6B7237B CrashReporter Key: 39932ae379df61ea49af134dd942be6d4668e821 Hardware Model: iPhone7,2 Process: candycrushsaga [267] Path: /private/var/containers/Bundle/Application/2D0DA67D-5FB5-4C3D-AD40-CBD6CD75C0AA/candycrushsaga.app/candycrushsaga Identifier: com.midasplayer.apps.candycrushsaga Version: 1 (1.195.1) AppStoreTools: 12D4d AppVariant: 1:iPhone7,2:12.2 Code Type: ARM-64 (Native) Role: Non UI Parent Process: launchd [1] Coalition: com.midasplayer.apps.candycrushsaga [402] Date/Time: 2021-03-06 12:15:17.9088 -0800 Launch Time: 2021-03-06 12:15:02.3253 -0800 OS Version: iPhone OS 12.5.1 (16H22) Baseband Version: 7.80.04 Report Version: 104 Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Subtype: KERN_INVALID_ADDRESS at 0x0000000000000000 VM Region Info: 0 is not in any region. Bytes before following region: 4310351872 REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL UNUSED SPACE AT START ---> __TEXT 0000000100eac000-0000000100ebc000 [ 64K] r-x/r-x SM=COW ...andycrushsaga Triggered by Thread: 0 Thread 0 name: Dispatch queue: com.apple.main-thread0 -
I don’t want to loose the boosters I earned, there would be no way to verify them as they weren’t purchased...is there anyway to get back to playing without having to delete?
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Hello,
I do not want to delete the app and loose my boosters. Is there anything else I can do? I have around 60 five candy boosters and I don’t want them to all disappear.
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I have boosters built over over a year's time and do not want to delete them. Please fix this issue. Thank you for a great game!
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It appears people have been having this issue for weeks. Mine just started yesterday. I’ve rebooted my phone. Checked for latest iOS update and Candy Crush update. Nothing is working. I do NOT want to delete the app and lose all my boosters. Please fix this issue or provide a solution for us our boosters to be reinstated after deleting and reloading the app.
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Exactly. I have saved boosters for the tough levels. It took forever to get them to the level they are at. It would suck to delete them!!
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Hey guys I’m not sure how but I got mine to start working again. I went into the app and started playing with out internet connection beat a level and then turned my wifi back on and now it’s back to normal. I know how frustrating this is but hopefully this works for others too!
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I tried to do this. I went into airplane mode and the game opened and I can play. As soon as I turn airplane mode off, the game freezes and is stuck...
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Same for me. If I turn off wifi and cellular it will load and I can play but as soon as I turn them back on it won't load. And since I'm playing not connected to anything none of it will be sync'd so now we'll lose actual progress.
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During all this I lost my recent booster purchase
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