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I made a payment based on the offers I got. Payment was successful feom my bank account, but candy crush said it was unsuccessful. Now money is deducted from my bank account and to get the refund back?
Hi and Welcome to the King Community
For the purchase that you didn't receive and how to get that refunded or compensated Please check here
Pls see payment deducted but didnt get my purchase
Hi and welcome to the community.
Please check below link for your purchase issues.
thanks.
Hello and welcome to the community.
Please contact Apple, Google or the company that handles your in-game purchases directly to get a refund.
Note that they may not refund any purchases when you have let another person to access your device, account and therefore given the permission to access your payment details or not had your Apple-ID or Google Play account protected by a password or a pin.
Please make sure that your Apple-ID or Google Play account has a pin or password requirement or remove your payment details from the account.
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
