The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Payment issues
Options
Answers
-
Hello and welcome to the community.
Please contact Apple, Google or the company that handles your in-game purchases directly to get a refund.
Note that they may not refund any purchases when you have let another person to access your device, account and therefore given the permission to access your payment details or not had your Apple-ID or Google Play account protected by a password or a pin.
Please make sure that your Apple-ID or Google Play account has a pin or password requirement or remove your payment details from the account.
