Cannot log into king account in Pet Rescue and Candy Crush Saga

mifreema · April 2021

There was an update this week for all of my king apps Pet Rescue and Candy Crush Saga both logged me out automatically after the update. Farm Heroes, Candy Crush Soda and Bubble witch 3 loaded just fine after their updates. Now I get a connection error when I try logging into Candy Crush Saga and Pet Rescue. Please see attachment.

Please

help!!

Freddy_ · April 2021

@mifreema Hi Again, Unfortunately the only fix at present for this error is to uninstall and reinstall but as you on a mobile device you would LOSE any stored BOOSTERS and LIVES.

Some have reported turning your wifi off for 30 seconds and then reconnecting while in the game but do not know if this works or not

kiara_wael · April 2021

Hi and Welcome to our Community

Please check this page

https://community.king.com/en/blog/discussion/247355/is-your-game-crashing-on-pc-king-com

Freddy_ · April 2021

@mifreema Hi and welcome

Is the error your getting like the one below,please see page 1 of post

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

Thank you

mifreema · April 2021

Hello Freddy,

Thank you for the reply! Yes! This is exactly what is happening. I’m playing the game on my iPhone iOS. This just started happening after the last release for these two games.

Freddy_ · April 2021

@mifreema Hi Again, Unfortunately the only fix at present for this error is to uninstall and reinstall but as you on a mobile device you would LOSE any stored BOOSTERS and LIVES.

Some have reported turning your wifi off for 30 seconds and then reconnecting while in the game but do not know if this works or not

Cannot log into king account in Pet Rescue and Candy Crush Saga

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