Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
There was an update this week for all of my king apps Pet Rescue and Candy Crush Saga both logged me out automatically after the update. Farm Heroes, Candy Crush Soda and Bubble witch 3 loaded just fine after their updates. Now I get a connection error when I try logging into Candy Crush Saga and Pet Rescue. Please see attachment.
Please
help!!
@mifreema Hi Again, Unfortunately the only fix at present for this error is to uninstall and reinstall but as you on a mobile device you would LOSE any stored BOOSTERS and LIVES.
Some have reported turning your wifi off for 30 seconds and then reconnecting while in the game but do not know if this works or not
Hi and Welcome to our Community
Please check this page
Hello Freddy,
Thank you for the reply! Yes! This is exactly what is happening. I’m playing the game on my iPhone iOS. This just started happening after the last release for these two games.
@mifreema Hi Again, Unfortunately the only fix at present for this error is to uninstall and reinstall but as you on a mobile device you would LOSE any stored BOOSTERS and LIVES.
Some have reported turning your wifi off for 30 seconds and then reconnecting while in the game but do not know if this works or not