Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
Customer support
Best Answers
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@Catherine-6 Hi and welcome,
When you receive the automated reply from customer support you need to reply back to this with help needed.
Please bear in mind we are the community and have nothing to do with customer support, We can only try to help and advise you
Thank you
Answers
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@Catherine-6 Hi and welcome,
When you receive the automated reply from customer support you need to reply back to this with help needed.
Please bear in mind we are the community and have nothing to do with customer support, We can only try to help and advise you
Thank you
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Hello 👋
Welcome to the sweet King Community.
In your screenshot I see that you do receive the prizes.
Perhaps you have not understood well how the necklace works.
You can read 👉 HERE all the information about it.
Let us know if you need more help.
Thank you and keep enjoying
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@slshotts77, hechicerilla is right and you have received the #5 reward.
The delivery of the reward looks like my screenshot below, and if you watch the start of your level you will see the #5 rewards being thrown at the board.
You should see 2 colour bombs, 2 striped candy, and three extra moves being thrown at the board,
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I am legit very angry about level 6488!!!! Easy enough level but the last cherry doesn’t drop… spent over 80 gold bars to see if it would, it didn’t….. left the level, went back in to try again…… you can continue to pay when all moves are used……… but no amount of money drop the final cherry!!!! Not happy at all, now I’m stuck at this level and out 80 + gold bars!!!!
fix it, perhaps refund your clients
