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Do you have a question or need help with your game? Ask the Community.
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
Customer support
Best Answers
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@Catherine-6 Hi and welcome,
When you receive the automated reply from customer support you need to reply back to this with help needed.
Please bear in mind we are the community and have nothing to do with customer support, We can only try to help and advise you
Thank you
Answers
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@Catherine-6 Hi and welcome,
When you receive the automated reply from customer support you need to reply back to this with help needed.
Please bear in mind we are the community and have nothing to do with customer support, We can only try to help and advise you
Thank you
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Hello 👋
Welcome to the sweet King Community.
In your screenshot I see that you do receive the prizes.
Perhaps you have not understood well how the necklace works.
You can read 👉 HERE all the information about it.
Let us know if you need more help.
Thank you and keep enjoying
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@slshotts77, hechicerilla is right and you have received the #5 reward.
The delivery of the reward looks like my screenshot below, and if you watch the start of your level you will see the #5 rewards being thrown at the board.
You should see 2 colour bombs, 2 striped candy, and three extra moves being thrown at the board,
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I am legit very angry about level 6488!!!! Easy enough level but the last cherry doesn’t drop… spent over 80 gold bars to see if it would, it didn’t….. left the level, went back in to try again…… you can continue to pay when all moves are used……… but no amount of money drop the final cherry!!!! Not happy at all, now I’m stuck at this level and out 80 + gold bars!!!!
fix it, perhaps refund your clients
