Why i just can't log in?

SerasLynn · May 2021

I had the same issue with chrome and the LOG IN button taking me no where.

I have ublock origins installed. I disabled it for the King.com website and voila. It worked.

So anyone in the future stumbling across this, disable your adblock for the website and you can use candy crush again. Very stupid that they dont outright tell you that this is the issue.

sabbatha · May 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1581916#Comment_1581916

I had already tried, doesn't work for me. I've disabled security and privacy settings from FF and also disabled Ublock origin and ADguard, still i'm unable to log in. Now i'm facing the same issue with Ninjia Kiwi..so i wonder what it is..could it just that web games have tracking cookies that are blocked from most of broswers now?

Frank_4444 · May 2021

I have the same problem with Chrome and turned off all extensions, including adblock. Unfortunately, the login button still does not work.

I have tested Internet-Explorer and Edge, but it's no way to Login. I also using Windows 10.

What else can I do?

djbingo · May 2021

In firefox, in the upper left corner of the box where you enter the URL is a Shield Icon. Left click to list the drop down menu. You need shut off Enhanced Tracking Protection for the URL you use for Candy Crush.

Frank_4444 · May 2021

djbingo, I don't use firefox - I wrote it in my mail. I have tested with chrome, edge and internet-explorer and I can't login.

Greetings, Frank.

djbingo · May 2021

Hi Frank, I am sorry, but the only browser I have been able to use that makes Candy Crush work is Firefox. You can download it for free if you want to try it. The other browsers don't work for me.

Frank_4444 · May 2021

So, now I installed Firefox, but it is the same. I can't Login in Candy Crush :-(

sabbatha · May 2021

I've tried again using firefox, shutting off the Enhanced Tracking Protection directly from ff, adding candy crush to whitelists of ad guard and ublock origin, still unable to log in.

Funny thing is that now i can log in on ninjia kiwi after adding it ti whitelist of UBlock origin, any idea why this happens? is assistance really consider as techical issue?

aaronactive · August 2021

still not fixed

Why i just can't log in?

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