Wheel and Extra Moves stuck on loading/ connecting

Bigglesworth · June 2021

So this issue dates back over a year and still no fix?

lesathome · June 2021

about a month.

I have tried reinstalling and updating several times and changed my photo/avatar. I have considered deleting the game on Facebook.

rbtoftheotm · June 2021

I successfully got in on Thursday. Felt like a breath of fresh air, but it was just a one time success. I am back to playing "off line" I am almost out of boosters, and I can't send anyone lives. I needed just one more move to win level 3103 but all the gold bars in the world doesn't help when I can't connect to the server.

Bigglesworth · June 2021

RBT I got lucky yesterday too, but today it's just surreal. At the end of a game it says "chocolate box task completed", but when I go to events there's no chocolate box! No episode race again, there seems to be some kind of competition thing with striped candy but I'm the only competitor (does this mean I'll win for a change? :) ) Fantastic 5 doesn't register.

Les, same connection issues, disappearing profile pic and spinning gold bars. I really do wonder how many players are in this 'trap' (good word for it!)

SharonJackson4_ · June 2021

9645552093 it is saying contacting app store...am receiving no rewards etc

corddy · June 2021

My app store is still not connecting.

Game ID 1150761798

lesathome · June 2021

I did aother update and reinstall. And ie worked!

shubsrivastav · June 2021

Hi my game keeps on showing loading.. the wheel does not stop, the purchase in game using gold bar can not be made. My user ID is 1849181426

shubsrivastav · June 2021

Game gets stuck when I need to buy using bars or when using daily wheel. It does not stop and keeps rotating n shows loading. It prompts a message that can not connect to app store. Plz see my user ID. 1849181426

Yanjmaa · June 2021

Hello,

My game/player ID is 1635625068. The issue is the wheel spins without stop. It never stops. No extra moves. Also, buying extra moves impossible. Please provide support by fixing it. My device is Android - Samsung A50.

Thank you!

Screenshot_20210617-232207_Candy Crush Saga.jpg

Wheel and Extra Moves stuck on loading/ connecting

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