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It would be appreciated if someone could advise on gow to resolve the following issie when trying to connect to Candy Crush
An unknown error occurred connecting to the Amazon Appstore"
I was following posts regarding candy crush failing on kindle fire HD. Issue resolved apparently...So it seemed as game played last evening. Today I have the same problem of game not starting! Grrr.
https://community.king.com/en/blog/categories/blog-posts
Hello and welcome
The link could help you further. Please always look for the update and clear the cache.
Good luck
Thanks but still not working. Have reinstalled, rebooted. Just comes up with message that cannot connect to Appstore. Help or quit offered but I cannot get it to move forward.
Hello!
Please send an email from this provider. Such problems can be solved there. Unfortunately not about us. You have saved an email address in your device and please contact the team there.
Many Thanks
Hi and Welcome to our Community
Have updated thread for Kindle 👇️
@Eleanor56 Hi and welcome,
Are you getting an error ? is it something like listed below as if so the CM has reported this to the game Team but of yet we have no news on any fix for this
Thank you
I had the error message yesterday after updating. Then it appeared to be fixed, and game worked. Today same problem again!
@Eleanor56 Hi again
I know the CM here has reported this but it is unlikely we will get any news on this before Monday as it is the weekend. Think all you can do at the moment is be patient and hope we get some news of a fix, as seems all troubleshooting tips do not help with this issue
Thank you
Thanks, Freddy_