When I try to play it says error trying to connect to Amazon Appstore.

Zucky · June 2021

It would be appreciated if someone could advise on gow to resolve the following issie when trying to connect to Candy Crush

An unknown error occurred connecting to the Amazon Appstore"

Eleanor56 · June 2021

I was following posts regarding candy crush failing on kindle fire HD. Issue resolved apparently...So it seemed as game played last evening. Today I have the same problem of game not starting! Grrr.

Spinnifix · June 2021

https://community.king.com/en/blog/categories/blog-posts

Hello and welcome

The link could help you further. Please always look for the update and clear the cache.

Good luck

Eleanor56 · June 2021

Thanks but still not working. Have reinstalled, rebooted. Just comes up with message that cannot connect to Appstore. Help or quit offered but I cannot get it to move forward.

Spinnifix · June 2021

Hello!

Please send an email from this provider. Such problems can be solved there. Unfortunately not about us. You have saved an email address in your device and please contact the team there.

Many Thanks

@kiara_wael

kiara_wael · June 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1653149#Comment_1653149

Hi and Welcome to our Community

Have updated thread for Kindle 👇️

https://community.king.com/en/candy-crush-saga/discussion/299936/game-not-loading-crashing-on-amazon-kindle-tablet

Freddy_ · June 2021

@Eleanor56 Hi and welcome,

Are you getting an error ? is it something like listed below as if so the CM has reported this to the game Team but of yet we have no news on any fix for this

https://community.king.com/en/candy-crush-saga/discussion/341410/when-i-try-to-play-it-says-error-trying-to-connect-to-amazon-appstore

Thank you

Eleanor56 · June 2021

I had the error message yesterday after updating. Then it appeared to be fixed, and game worked. Today same problem again!

Freddy_ · June 2021

@Eleanor56 Hi again

I know the CM here has reported this but it is unlikely we will get any news on this before Monday as it is the weekend. Think all you can do at the moment is be patient and hope we get some news of a fix, as seems all troubleshooting tips do not help with this issue

Thank you

Eleanor56 · June 2021

Thanks, Freddy_

When I try to play it says error trying to connect to Amazon Appstore.

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