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Starting around level 6740 when the Sugar Stars label appears, it doesn't go away. It covers a portion of the play area and makes it difficult to finish the game! It usually disappears, but not now. Thanks
We have reported the issue to our team and hopefully the issue will be resolved very soon😊We already have a main thread on this issue and your post will be merged with the main thread very soon so I'm closing the post now.
Keep an eye out HERE for further information on the issue.
Thank you!
Level 4472 . I'm having the same problem with the Sugar Stars Banner not going away... the banner shows the same total each time = 140000. Is there a solution yet ?
Enter the app store and search for the app, if the app is not updated you will get update button😊
How do you know whether you game has been updated or not?
Hi and Welcome to our Community
This issue look into , and There is a discussion 👇️
@diane6303 Hi and welcome,
There have been a few reports of this so if the troubleshooting tips above do not work. Hopefully someone can get the games studio to look in to this
Thank you
Hello 👋
Welcome to the sweet King Community.
Please perform these troubleshooting steps:
- check that both the browser and the game are up to date.
- close session
- clear cache
- reboot the device
- log in.
Let us know if the problem persists after that.
Thank you and keep enjoying
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9606 is not dispensing gummi dragons and needs to be reset. I have done everything I can on my side. Please help.
When a Kohls ad pops up I cannot close it (the reward granted button comes up but no way to close it...its dead screen there)and have to back out...thus loosing any gold bars I should have received. I have a Samsung Play phone it's newer and also happened on my Samsung Note 9. I have lost hundreds of gold bars, and now…
Hi my wife is connected but my game doesn't open completely
8599
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
