Sugar Stars Banner Glitch

lvuddy68 · June 2021

I'm having the same issue. And trying all that stuff didn't help either. I'm playing on mobile Samsung Galaxy Z Fold 2. Here's my screenshot.

Screenshot_20210625-092432_Candy Crush Saga.jpg

annmjones · June 2021

Im having the same issue, I cannot win this leval because of this problem, have contacted support but seems to be a generated email 😈

Marcia_Higgins · June 2021

The only solution I have found for this is to turn your screen to landscape view. This puts the sugar star banner off to the left not covering any of the board. I play on a tablet.

José_Savelkoul · June 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1664938#Comment_1664938

You know what I wonder about Sukanta? I wonder if this really nasty "problem" maybe is caused by the really unnecessary change of the look of the handswitch. It's also happening on my end (PC). Please do get this sorted asap.

Have a nice day, and please do stay healthy and safe.

webbies52 · June 2021

I’m also having this problem. I know what the banner is and what it means (I’m on level 8469) the problem is that the banner stays on screen and covers the top left corner - it does not go away. Any chance of fixing it?

annmjones · June 2021

I wish they would fix this problem, it's driving me nuts and I am having trouble completing levals.

Sukanta_Biswas · June 2021

https://community.king.com/en/candy-crush-saga/discussion/comment/1674683#Comment_1674683

We have reported the issue to our team and hopefully the issue will be resolved very soon😊

Thanks in advance for your patience and support.

arwen777 · June 2021

Thanks for the info @Sukanta_Biswas! I had been reading about this issue in the community for a week, but the problem didn't appear in my game until I played today! It must be a glitch of the latest update.